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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Arcell Sawyer

September 15, 2023

5  out of  5 rating by Arcell Sawyer
"I have yet to receive policy or card showing I have insurance and believe illegal to drive with no way to prove insurance so not driving my car. Very inconvenient for me. Please send paper work. I am not computer literate about apts and downloading and asked that it be mailed to me. If mailed please excuse this message."

Kevin Knight

September 14, 2023

5  out of  5 rating by Kevin Knight
"Alysha was great to work with"

William Phlegar

September 14, 2023

5  out of  5 rating by William Phlegar
"This group is very professional and priced more competitively than most! They are always very quick at getting a quote and making any changes necessary to my policy. A special thanks to Cierra who is very courteous and the fastest I've experienced at getting me the answers I'm looking for. I absolutely would recommend them to anyone wanting to save money on their insurance needs! Two thumbs up! Thanks!"

Dorrane Bernard

September 12, 2023

5  out of  5 rating by Dorrane Bernard
"Cierra was such a great help getting me set up with affordable auto and rental insurance."

Mike Lilly

September 7, 2023

5  out of  5 rating by Mike Lilly
"I didn't think my quote request had gone through on Credit Karma but the next day I recieved a text from Cierra Monroe for $150 less/month and EXACTLY the same coverage. Since that first contact, she has been very patient and guided me through a few issues. You can tell she is very knowledgeable in the industry and really enjoys helping people. After we finalized the deal, she discovered that I was getting yet another discount! As a single father of 4, I can't express how much of a difference $150 will make to me and my boys every month."

Tomya Stoute

August 23, 2023

5  out of  5 rating by Tomya Stoute
"State Farm is amazing my worker was kind and very friendly.I suggest everyone to check State Farm out.I am getting life insurance as well at a later date.🥰"

LaKeena Jones

August 23, 2023

3  out of  5 rating by LaKeena Jones
"Thank you Kimberly Gill for all your help"

Khaja Syed

August 22, 2023

5  out of  5 rating by Khaja Syed
"Kimberly Gill was super helpful and helped me navigate best coverage/rate for bundling my renters insurance and auto. She saved me money! She was also very knowledgeable and took her time to make sure I understood everything. She is amazing!! I highly recommend this office for all your insurance needs. Just ask for Kim, and expect excellence."

Olga Chaney

August 13, 2023

5  out of  5 rating by Olga Chaney
"Thanks to Kimberly Gill, who is a State Farm agent, my experience of was pleasant and satisfying. She was friendly and informative, which made me feel comfortable with choosing State Farm car insurance. I got a good price too!"

CLK

August 8, 2023

5  out of  5 rating by CLK
"I can’t say enough great things about this State Farm office and our experience with Kim Gill. Not only did she save us soooooo much money but she introduced us to other insurance options we didn’t know we needed, but totally benefited us and our family. Professional, helpful, knowledgeable and just nice! 5-star experience all around."

Vickie Foster

June 28, 2023

5  out of  5 rating by Vickie Foster
"I was very satisfied with the service O received from Kim at State Farm ,A awesome place for insurance wonder employs."

Carlton Bethea

June 27, 2023

5  out of  5 rating by Carlton Bethea
"State Farm saved me a lot of money and Cierra (agent) was really great. She was able to answer all my questions. She also set me up with a great plan."

David Moneypenny

June 13, 2023

5  out of  5 rating by David Moneypenny
"Outstanding service"

Benjamin Adkins

June 8, 2023

5  out of  5 rating by Benjamin Adkins
"I have been a loyal customer for almost twenty years. The customer service is always fast, courteous, and consistent. During those years we have been lucky to have three three of the finest agents in the business. The consistency and continuity of the very personal customer service and communication has been provided by the extremely competent office manager Kimberly Gill. She has been instrumental in helping me navigate through the changes in my life, and the ever changing insurance needs, as they presented themselves. From home, auto, rental, and recreational needs...she delivered services needed to keep me up to date, and covered. I highly recommend this office for all your insurance needs. Just ask for Kim, and expect excellence."

Mike Toller

June 8, 2023

5  out of  5 rating by Mike Toller
"Your employee Alysha from state farm was excellent in how she got me took care of right away?. She's on the ball in helping her customer's & very attentive if a customer needs anything. She'll go above & bey ond."

Michael A Onion

June 5, 2023

5  out of  5 rating by Michael A Onion
"I talked with a young lady called Alysha. Very nice and knowledgeable lady she took care of everything and save me some money. I would highly recommend her sincerely Michael A Onion"

Ron Wilson

June 2, 2023

5  out of  5 rating by Ron Wilson
"The insurance agent I spoke with, Cierra was very professional extremely polite. She is very Knowledgeable about her job. I would recommend BJ Adam's to anyone. If you contact them make sure you ask for Cierra."

Shawn Sanders

June 2, 2023

5  out of  5 rating by Shawn Sanders
"I received great service and pricing buy using BjAdams state farm insurance"

Nestor Arzon

May 11, 2023

5  out of  5 rating by Nestor Arzon
"(Translated by Google) I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! (Original) I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! Tengo polizas de casa y auto y cuando he tenido que hacer una reclamación el servicio ha sido excelente. En diciembre pasado perdi mi hogar en un incendio. La respuesta del seguro fue inmediata. He recibido un excelente servicio profecional de parte de Cierra. Muy agradecido!!"

Linh Pham

January 31, 2023

5  out of  5 rating by Linh Pham
"I’ve been insured my automobiles with Nationwide more than 20+ years, Geico 10+ and finally got to drop them due to premium increased without having any ticket or accident. Talked to Cierra, she explained the same policy in detail, exact coverage for much less ,made more sense and I’m happy to have State Farm as my auto insurance.Will talk to Cierra again to have my Home owner insurance move over very soon . Thanks Cierra for the job well done."

J Sorrell

November 24, 2022

4  out of  5 rating by J Sorrell
"Alysha was great to work with on getting us great rates. Efficient, kind and we are excited to be back with State Farm!"

Alexis Graham

November 18, 2022

2  out of  5 rating by Alexis Graham
"I opened a new home policy for a second home in Fayetteville. We discussed the usage of the house - something that would be used a few days a month, and utilized my primary residence (in a different state) as the mailing address. The agent recommended that I could benefit from a multi line discount if I also get an auto policy. The deal looked good on paper, so I started it. When I received the documents in the mail, I immediately realized the agent had assumed (incorrectly) that I would be garaging my auto at my second home. After a few email correspondences, she assured me that “it would be fine”, even when I shared experiences of friends having similar issues. Fast forward a few weeks later, I’m getting a letter from the DMV with a fine due to my lapse in home state insurance and BJ Adams Insurance agency is unable to make this right. What makes it more infuriating, they didn’t even offer a solution of opening a policy with a State Farm agent in my home state. My warning to you, be very clear in what you expect so that incorrect assumptions don’t end up costing you in the end. The insurance agent will do what is best for them, not a good neighbor."

Patsy Prater

November 4, 2022

5  out of  5 rating by Patsy Prater
"Kind and friendly people. Cheerful voices"

Tiffany Cales

October 27, 2022

5  out of  5 rating by Tiffany Cales
"Best prices on insurance I have ever had. Friendly staff who will help in any way they can."

Teresa Summers

October 27, 2022

5  out of  5 rating by Teresa Summers
"Professional great employees. One in particular Kimberly Gill she is always there to insure us of our policies vehicle and life insure policy. Very friendly hometown business."