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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Helton

July 15, 2024

5  out of  5 rating by Stephanie Helton
"Alysha through state farm is AMAZING.. 10 out of 10 highly recommend."
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June 26, 2024

5  out of  5 rating by Michelle
"Alysha Woods was very helpful! She is outstanding!"
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Kerstin Sutton

June 13, 2024

5  out of  5 rating by Kerstin Sutton
"Cierra was professional, caring, prompt, and knowledgeable. The experience getting my home owner’s insurance for my home was geeat."
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Patti Ray

June 9, 2024

5  out of  5 rating by Patti Ray
"We recently moved to WV from out of state and have gotten such responsive and knowledgeable service at BJ Adams State Farm for both our home and vehicle. I had the good fortune of speaking to Alysha Wood when I called in for general information and since then she has been the one to help me with updates and questions. Highly recommend this State Farm office for any insurance needs."
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Judy K

June 7, 2024

5  out of  5 rating by Judy K
"Cierra was very helpful when I was looking for insurance for my home"
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Kassie Sayre

June 7, 2024

5  out of  5 rating by Kassie Sayre
"Alysha was very helpful in getting my policy switched over. She also saved me $100 per month on vehicle insurance compared to Geico!"
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Michelle Marston

June 7, 2024

5  out of  5 rating by Michelle Marston
"I was new to the area and using a different company that I was extremely unhappy I did a local online estimate and was immediately contacted by Alisha she had no problems answering any of my 99 plus questions(I'm a chatter) 😁 Alisha help get me started with a new plan that worked for me and my life right away. I strongly recommend the services of these professionals to anyone I know. Thank you for your time."
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Christina Price

June 7, 2024

5  out of  5 rating by Christina Price
"Wonderful service great rates!!! They beat 2 competitors! Friendly and caring staff as well which makes all the difference in the world. I was so glad to leave my online insurance and get an actual company here in southern WV. I would recommend them anyday!!"
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Donna Ziegler

June 7, 2024

5  out of  5 rating by Donna Ziegler
"Cierra was so helpful when I became a new homeowner. I already got great service with my auto insurance . When I needed home insurance she was there to help. Keep up the great personal style that you gave to me Cierra."
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Jonathan Wolfe

June 7, 2024

5  out of  5 rating by Jonathan Wolfe
"Nothing but great things to say about State Farm in Fayetteville. The staff is great especially Cierra, who helped me get insurance on my 05 Subaru Outback . Very friendly place and they are always happy to answer any questions that I have"
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Ashley Mcclung

June 7, 2024

5  out of  5 rating by Ashley Mcclung
"Alysha was very helpful in getting me a cheaper price in car insurance. She saved me almost 80 dollars on my insurance!"
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Adrian Birmingham

June 7, 2024

5  out of  5 rating by Adrian Birmingham
"Cierra hooked me up with a great rate for home and auto insurance. A+. Would recommend."
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Dorrane Bernard

June 5, 2024

5  out of  5 rating by Dorrane Bernard
"Cierra has been such a great help with our auto and renter's insurance! Everyone there is so very helpful!"
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Edison Jones

April 30, 2024

5  out of  5 rating by Edison Jones
"I have Cierra as my insurance agent and she helped me start a new auto and homeowners policy on two homes in Fayetteville. Cut my monthly auto insurance in half. Great insurance company, all their online/mobile services are easy to use, and great staff!"
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Chase Brown

April 30, 2024

5  out of  5 rating by Chase Brown
"Been searching for better rates for a while now and couldn’t be more pleased with the one State Farm gave me all thanks to Cierra. She helped me through it and helped me understand it. 100% would recommend"
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Shawn Thornton

March 15, 2024

5  out of  5 rating by Shawn Thornton
"My experience with State Farm has been a great one! I called in to request a quote for car insurance and Cierra was the associate that assisted me. She was pleasant and accomadating. Reasonable rates and Great customer service is hard to come by these days Cierra with State Farm nailed it!!!"
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Miranda Miller

March 6, 2024

5  out of  5 rating by Miranda Miller
"Alysha was very helpful with helping me decide which life insurance was the best to get for our daughter. She took the time to go over the life insurance options and explained the difference regarding each policy. Thank you"
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DaTwana Williams

March 5, 2024

5  out of  5 rating by DaTwana Williams
"Alysha was great with helping guide me to picking a plan that works within my budget. She has great communication skills and is so educational when it comes to explaining things that you may not understand."
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marlo dent

February 28, 2024

5  out of  5 rating by marlo dent
"I am so thankful that Alysha helped me decide which type of life insurance best suits our family’s needs. She was wonderful and very sweet to work with. Thank you!"
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Charles Mckinney

February 26, 2024

5  out of  5 rating by Charles Mckinney
"I worked with Cierra at State Farm and had a very pleasurable experience. Not only did she help me figure out the best insurance for my home and Auto, she did it without making me feel pressured. Thanks to Cierra, I was able to save a lot on my Auto and Homeowners insurance."
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Gregory S Hylton

February 14, 2024

5  out of  5 rating by Gregory S Hylton
"I contacted American Airlines the previous night and was on hold for 1 hour and 45 minutes, and was finally greeted with someone who was not happy. The next day it was so refreshing to talk to a human, especially someone as nice as Cierra Monroe who not only helps you with your insurance needs but also makes your day just a little better with her friendly personality."
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Jamie Cavender

February 12, 2024

5  out of  5 rating by Jamie Cavender
"Kimberly Gill was very helpful and polite thanks again"
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Laura McGraw

February 2, 2024

5  out of  5 rating by Laura McGraw
"This is the only place to get quality insurance experience!"
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Morgan Driskell

January 25, 2024

5  out of  5 rating by Morgan Driskell
"Alysha made it super easy to switch over. So glad I saved about $200 a month by switching. Made this single mom a little less stressed."
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Kanwal Farrukh

January 19, 2024

4  out of  5 rating by Kanwal Farrukh
"Just change my insurance with state farm.. The agent Cierra D Monroe helped me to get my new auto insurance.. She is the best!!"