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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonya Parham

September 5, 2024

5  out of  5
rating by Sonya Parham
"Ms. Kimberly Gill made my transition to State Farm GREAT and most importantly INEXPENSIVE saving me more than half off my new policy!!! She was very helpful with explaining the products State Farm had to offer."
We responded:
"Thank you for the fantastic feedback! We’re delighted to hear that Ms. Kimberly Gill made your transition to Bj -State Farm® Insurance Agent smooth and cost-effective. It’s great to know that you saved significantly on your new policy and found her explanations of our products helpful. If you have any more questions or need further assistance, feel free to reach out. Thanks again for sharing your positive experience!"
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Rudy Burgan

September 5, 2024

5  out of  5
rating by Rudy Burgan
"She was very pleasant and professional as well as kind and polite"
We responded:
"Rudy thank you for the kind review! We strive to provide excellent service when it comes to your insurance needs! "
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Rose H

August 29, 2024

5  out of  5
rating by Rose H
"Very informative"
We responded:
"Rose thank you for the kind review! We are here to answer all of your insurance questions!"
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Stephanie Helton

August 27, 2024

5  out of  5
rating by Stephanie Helton
"Alysha through state farm is AMAZING.. 10 out of 10 highly recommend."
We responded:
"Stephanie thank you for your amazing review and we appreciate the recommendation. We strive to provide excellent customer service when it comes to you insurance."
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Chuck South

August 27, 2024

5  out of  5
rating by Chuck South
"Very gracious and helpful. I will continue my insurance with this company."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your continued trust and satisfaction mean the world to us. If there's ever anything more we can do to assist you, please don't hesitate to reach out. We're here for you!"
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Michael Rozario

August 23, 2024

5  out of  5
rating by Michael Rozario
"I’m very pleased at the way Ciara has handled the entire enrollment process. She is very supportive and professional in helping with the new transition."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Ciara made your enrollment process smooth and supportive. Her professionalism and dedication to assisting our customers are truly commendable. We appreciate your trust in our team and look forward to continuing to serve you. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, BJ Adams - State Farm Agent"
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Jeanette Castle

August 22, 2024

5  out of  5
rating by Jeanette Castle
"I've been buying auto insurance for 45 years. I've talked to a lot of agents. Cierra at State Farm in Fayetteville knows her job well. She paid attention to what I asked of her. I got the coverage I needed at a third of the cost of Nationwide. She was very polite and friendly. So rare these days. I really appreciate anyone who does their job well and is polite, too. Thanks Cierra and State Farm"
We responded:
"Thank you for sharing your experience! With 45 years of purchasing auto insurance, your feedback means a lot to us. We’re thrilled to hear that Cierra at our Fayetteville office provided you with the coverage you needed at a fraction of the cost compared to Nationwide. Her attention to detail, politeness, and friendliness are qualities we value highly at BJ Adams Agency. It’s wonderful to know she made a positive impact on your experience. If you ever need further assistance, please don’t hesitate to reach out. We appreciate your trust in Cierra and State Farm!"
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Emmanuel Columbres

August 22, 2024

5  out of  5
rating by Emmanuel Columbres
"Cierra was very helpful when I signed up for an auto and renters insurance from State Farm. She's very nice and professional. Keep up the good work and all the best to your entire team. Thanks."
We responded:
"Thank you for your kind words! We’re delighted to hear that Cierra provided you with helpful and professional service when signing up for your auto and renters insurance. At BJ Adams Agency, we strive to ensure a smooth and positive experience for our customers, and it’s great to know that Cierra exceeded your expectations. We’ll be sure to pass along your well wishes to the entire team. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to continuing to serve you!"
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Josh Tate

August 21, 2024

5  out of  5
rating by Josh Tate
"Awesome friendly attitudes with friendly rates. In a class by themselves."
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed our friendly service and competitive rates. At BJ Adams -State Farm® Insurance Agent, we strive to provide a top-notch experience that stands out, and it’s great to know we’ve achieved that. If you ever need further assistance with your insurance needs, don’t hesitate to reach out. We appreciate your support and look forward to continuing to serve you!"
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Earlese LaFrance

August 20, 2024

5  out of  5
rating by Earlese LaFrance
"Ciarra/WEST VIRGINIA of State Farm, YOU were amazing, WITTY, and most helpful! Thank you for helping me to "LEAVE" THE GENERAL! 🐟FishoutINTL🐟"
We responded:
"Thank you so much for your lively feedback! We’re thrilled to hear that Ciarra in West Virginia provided you with an amazing and witty experience. Helping you transition to BJ Adams- State Farm® was our pleasure, and we’re glad Ciarra could make the process smooth and enjoyable. If you need any further assistance with your insurance needs, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you in the future!"
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babymami18

July 30, 2024

5  out of  5
rating by babymami18
"I have been with state farm for about 6 months now all thanks to Cierra for making that happen I appreciate you so much you are very kind and caring an you make it happen keep that heart of gold and I hope you get a raise really soon because you deserve it thank you so much.. Amy Stemple"
We responded:
"Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Cierra has provided you with such excellent service and that she has made your time with BJ Adams -State Farm Insurance Agent so positive. We are very proud to have her on our team. Your appreciation and support mean a lot to us. We will be sure to share your wonderful feedback with Cierra and acknowledge her efforts. Thanks again for being a valued customer!"
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Heather Barry

July 29, 2024

5  out of  5
rating by Heather Barry
"Cierra was amazing! She answered every question I had. I saved a ton of money and have an amazing coverage plan. State Farm and Cierra are the BEST!!"
We responded:
"Thank you for sharing your wonderful experience with Cierra! We're delighted to hear that she was able to answer all your questions and help you save money while securing an amazing coverage plan. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. If there's anything else you need, please don't hesitate to reach out."
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Kerstin Sutton

June 13, 2024

5  out of  5
rating by Kerstin Sutton
"Cierra was professional, caring, prompt, and knowledgeable. The experience getting my home owner’s insurance for my home was geeat."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cierra provided a professional, caring, and prompt experience in helping you get your homeowner’s insurance. Your satisfaction is our top priority, and we're glad to have met your expectations. If you need any further assistance, don't hesitate to reach out. Welcome to the State Farm family!"
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Patti Ray

June 9, 2024

5  out of  5
rating by Patti Ray
"We recently moved to WV from out of state and have gotten such responsive and knowledgeable service at BJ Adams State Farm for both our home and vehicle. I had the good fortune of speaking to Alysha Wood when I called in for general information and since then she has been the one to help me with updates and questions. Highly recommend this State Farm office for any insurance needs."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Alysha and our team could assist you with your move. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"
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Judy K

June 7, 2024

5  out of  5
rating by Judy K
"Cierra was very helpful when I was looking for insurance for my home"
We responded:
"Thank you for your review! We're glad to hear that Cierra could assist you with your home insurance needs. We're here to help anytime!"
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Kassie Sayre

June 7, 2024

5  out of  5
rating by Kassie Sayre
"Alysha was very helpful in getting my policy switched over. She also saved me $100 per month on vehicle insurance compared to Geico!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Alysha could help you switch your policy and save you money on vehicle insurance. We're here for all your insurance! - BJ Adams"
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Michelle Marston

June 7, 2024

5  out of  5
rating by Michelle Marston
"I was new to the area and using a different company that I was extremely unhappy I did a local online estimate and was immediately contacted by Alisha she had no problems answering any of my 99 plus questions(I'm a chatter) 😁 Alisha help get me started with a new plan that worked for me and my life right away. I strongly recommend the services of these professionals to anyone I know. Thank you for your time."
We responded:
"Michelle. thank you for sharing your experience! We're glad to hear that Alisha could assist you and answer all your insurance questions. Your recommendation means a lot to us. We're here whenever you need us!"
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Christina Price

June 7, 2024

5  out of  5
rating by Christina Price
"Wonderful service great rates!!! They beat 2 competitors! Friendly and caring staff as well which makes all the difference in the world. I was so glad to leave my online insurance and get an actual company here in southern WV. I would recommend them anyday!!"
We responded:
"Christina, thank you so much for your wonderful review! We're thrilled to hear that you found our rates competitive and our service exceptional. Our team takes great pride in providing friendly and caring support to all our customers, and it's fantastic to know that it made a difference for you. We're glad you chose to switch from online insurance to our local office here in southern WV. Your recommendation means the world to us. If you ever need anything, we're here to help!- BJ Adams - State Farm Agent"
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Donna Ziegler

June 7, 2024

5  out of  5
rating by Donna Ziegler
"Cierra was so helpful when I became a new homeowner. I already got great service with my auto insurance . When I needed home insurance she was there to help. Keep up the great personal style that you gave to me Cierra."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cierra was able to assist you with your home insurance and that you've had a positive experience with both your auto and home insurance. We strive to provide personalized and attentive service to all our customers, and it's wonderful to know that Cierra's efforts made a difference for you. We'll be sure to pass along your compliments to her. Thanks again for your trust in us, and we look forward to continuing to serve you!"
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Jonathan Wolfe

June 7, 2024

5  out of  5
rating by Jonathan Wolfe
"Nothing but great things to say about State Farm in Fayetteville. The staff is great especially Cierra, who helped me get insurance on my 05 Subaru Outback . Very friendly place and they are always happy to answer any questions that I have"
We responded:
"Thank you for your fantastic review! We're delighted to hear that you had a positive experience with our Fayetteville team, especially with Cierra's assistance in getting insurance for your Subaru Outback. We pride ourselves on our friendly and knowledgeable staff who are always here to help. Your kind words mean a lot to us, and we look forward to continuing to provide you with excellent service. If you have any more questions or need further assistance, don't hesitate to reach out!"
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Ashley Mcclung

June 7, 2024

5  out of  5
rating by Ashley Mcclung
"Alysha was very helpful in getting me a cheaper price in car insurance. She saved me almost 80 dollars on my insurance!"
We responded:
"Ashley, thank you for sharing your positive experience with us! We're thrilled to hear that Alysha was able to help you find a more affordable car insurance option and saved you almost $80. Our team is dedicated to providing excellent service and finding solutions for our customers. We're here to help! - BJ Adams - State Farm Agent"
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Adrian Birmingham

June 7, 2024

5  out of  5
rating by Adrian Birmingham
"Cierra hooked me up with a great rate for home and auto insurance. A+. Would recommend."
We responded:
"Adrian, Thank you for your fantastic review! We're delighted to hear that Cierra was able to help you with your home and auto insurance. Your recommendation means a lot to us. We're always here to help! -BJ Adams - State Farm Agent"
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Dorrane Bernard

June 5, 2024

5  out of  5
rating by Dorrane Bernard
"Cierra has been such a great help with our auto and renter's insurance! Everyone there is so very helpful!"
We responded:
"Dorrance, thank you for the 5-star review. So happy to hear that Cierra was helpful in setting up your auto and rental insurance. Here at BJ Adams - State Farm Insurance Agent's office we strive to provide the most excellent customer service when it comes to your insurance."
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Edison Jones

April 30, 2024

5  out of  5
rating by Edison Jones
"I have Cierra as my insurance agent and she helped me start a new auto and homeowners policy on two homes in Fayetteville. Cut my monthly auto insurance in half. Great insurance company, all their online/mobile services are easy to use, and great staff!"
We responded:
"Thank you, Edison! Delighted to hear Cierra provided such stellar service. We strive to make insurance hassle-free and affordable. Appreciate your feedback! - Bj "
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Chase Brown

April 30, 2024

5  out of  5
rating by Chase Brown
"Been searching for better rates for a while now and couldn’t be more pleased with the one State Farm gave me all thanks to Cierra. She helped me through it and helped me understand it. 100% would recommend"
We responded:
"Thank you, Chase! We're thrilled Cierra could assist you and that you're happy with your rates. Your recommendation means a lot to us! - Bj"