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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Thornton

March 15, 2024

5  out of  5 rating by Shawn Thornton
"My experience with State Farm has been a great one! I called in to request a quote for car insurance and Cierra was the associate that assisted me. She was pleasant and accomadating. Reasonable rates and Great customer service is hard to come by these days Cierra with State Farm nailed it!!!"
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Miranda Miller

March 6, 2024

5  out of  5 rating by Miranda Miller
"Alysha was very helpful with helping me decide which life insurance was the best to get for our daughter. She took the time to go over the life insurance options and explained the difference regarding each policy. Thank you"
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DaTwana Williams

March 5, 2024

5  out of  5 rating by DaTwana Williams
"Alysha was great with helping guide me to picking a plan that works within my budget. She has great communication skills and is so educational when it comes to explaining things that you may not understand."
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marlo dent

February 28, 2024

5  out of  5 rating by marlo dent
"I am so thankful that Alysha helped me decide which type of life insurance best suits our family’s needs. She was wonderful and very sweet to work with. Thank you!"
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Charles Mckinney

February 26, 2024

5  out of  5 rating by Charles Mckinney
"I worked with Cierra at State Farm and had a very pleasurable experience. Not only did she help me figure out the best insurance for my home and Auto, she did it without making me feel pressured. Thanks to Cierra, I was able to save a lot on my Auto and Homeowners insurance."
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Gregory S Hylton

February 14, 2024

5  out of  5 rating by Gregory S Hylton
"I contacted American Airlines the previous night and was on hold for 1 hour and 45 minutes, and was finally greeted with someone who was not happy. The next day it was so refreshing to talk to a human, especially someone as nice as Cierra Monroe who not only helps you with your insurance needs but also makes your day just a little better with her friendly personality."
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Jamie Cavender

February 12, 2024

5  out of  5 rating by Jamie Cavender
"Kimberly Gill was very helpful and polite thanks again"
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Laura McGraw

February 2, 2024

5  out of  5 rating by Laura McGraw
"This is the only place to get quality insurance experience!"
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Morgan Driskell

January 25, 2024

5  out of  5 rating by Morgan Driskell
"Alysha made it super easy to switch over. So glad I saved about $200 a month by switching. Made this single mom a little less stressed."
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Kanwal Farrukh

January 19, 2024

4  out of  5 rating by Kanwal Farrukh
"Just change my insurance with state farm.. The agent Cierra D Monroe helped me to get my new auto insurance.. She is the best!!"
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michelle turner

January 18, 2024

5  out of  5 rating by michelle turner
"Alysha was extremely helpful and made it so easy to get a better auto policy and switch my insurance immediately & save me a ton of $"
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Kimberly Brock

January 15, 2024

5  out of  5 rating by Kimberly Brock
"love that i changed to state farm london was an absolute pleasure an made my experience a good one. thank you london"
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Mindy Clary

January 13, 2024

5  out of  5 rating by Mindy Clary
"I dreaded changing insurance companies until I changed to State Farm! Cierra is the Best! I find it hard these days to find a person who REALLY does their job, but I had no worries with her. She is totally on top of things and helped me so much changing our home & auto. She makes you feel at ease with all the details! I highly recommend her & the whole office."
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Dorrane Bernard

January 12, 2024

5  out of  5 rating by Dorrane Bernard
"Kim Gill was kind enough to send me a quote for life insurance."
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Lillian McMillion

December 20, 2023

5  out of  5 rating by Lillian McMillion
"I had a great experience with Cierra! She was always up to date on reminders and making sure all of my needs were taken care of as soon as I needed it! I highly recommend Cierra for your State Farm insurance based in Fayetteville Wv."
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Ben Hiener

October 27, 2023

5  out of  5 rating by Ben Hiener
"Alysha and BJ were great to work with. They are quick to respond and a pleasure to deal with. They work well with your busy lifestyle answering questions outside of normal work schedules. I look forward to years of service."
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Azsha Caudill

October 25, 2023

5  out of  5 rating by Azsha Caudill
"If you’re looking for life insurance, then you need to get in touch with Alysha Caudill! She is absolutely amazing, she spent 3 days going over plans with me to help me find the absolute best fit for life insurance for myself and family! She was super patient and extremely knowledgeable!"
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Brianna

October 25, 2023

5  out of  5 rating by Brianna
"We just switched to State Farm & our Agent Cierra has been the best!!! Highly recommend her for anyone looking to make the switch for new insurance :)"
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Brooke Slebodnick (Webbster9)

October 11, 2023

5  out of  5 rating by Brooke Slebodnick (Webbster9)
"Extremely satisfied with my service!! Alysha was so helpful and kind with all my questions as a new driver with my first car. Went through a few other companies getting quotes and was having a hard time I’m so thankful I found her!! Extremely efficient and wonderful."
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Arcell Sawyer

September 15, 2023

5  out of  5 rating by Arcell Sawyer
"I have yet to receive policy or card showing I have insurance and believe illegal to drive with no way to prove insurance so not driving my car. Very inconvenient for me. Please send paper work. I am not computer literate about apts and downloading and asked that it be mailed to me. If mailed please excuse this message."
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Kevin Knight

September 14, 2023

5  out of  5 rating by Kevin Knight
"Alysha was great to work with"
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William Phlegar

September 14, 2023

5  out of  5 rating by William Phlegar
"This group is very professional and priced more competitively than most! They are always very quick at getting a quote and making any changes necessary to my policy. A special thanks to Cierra who is very courteous and the fastest I've experienced at getting me the answers I'm looking for. I absolutely would recommend them to anyone wanting to save money on their insurance needs! Two thumbs up! Thanks!"
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Mike Lilly

September 7, 2023

5  out of  5 rating by Mike Lilly
"I didn't think my quote request had gone through on Credit Karma but the next day I recieved a text from Cierra Monroe for $150 less/month and EXACTLY the same coverage. Since that first contact, she has been very patient and guided me through a few issues. You can tell she is very knowledgeable in the industry and really enjoys helping people. After we finalized the deal, she discovered that I was getting yet another discount! As a single father of 4, I can't express how much of a difference $150 will make to me and my boys every month."
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Tomya Stoute

August 23, 2023

5  out of  5 rating by Tomya Stoute
"State Farm is amazing my worker was kind and very friendly.I suggest everyone to check State Farm out.I am getting life insurance as well at a later date.🥰"
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LaKeena Jones

August 23, 2023

3  out of  5 rating by LaKeena Jones
"Thank you Kimberly Gill for all your help"