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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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As As

October 11, 2024

5  out of  5
rating by As As
"Very kind very helpful"
We responded:
"Thank you for your kind words! We're so glad to hear you had a helpful and positive experience. We're always here if you need anything!"
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Bree Theriot

October 8, 2024

5  out of  5
rating by Bree Theriot
"London set us up and she is AMAZING. When I’m telling you I hate insurance stuff and the people in it, it’s not joke. But when I gave London at State Farm a chance, my life changed for the better. If you’re looking to change insurance or even start, I highly recommend you see London. And if you don’t I know you’ll be regretting it every single day of your life. Don’t add another regret into your every day thinking, just go!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that London made such a positive impact and changed your perspective on insurance. Her dedication truly shines through! If anyone's looking to switch or start insurance, London is clearly the one to go to. 😊"
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dennis sabger

October 7, 2024

5  out of  5
rating by dennis sabger
"London was amazing best in the business"
We responded:
"Thank you for the awesome feedback! We're so glad to hear that London provided such amazing service. She truly is the best in the business! 😊"
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Talibah Nowell

October 4, 2024

5  out of  5
rating by Talibah Nowell
"Finally able to get services with them… and I love ❤️ them already"
We responded:
"Thank you so much for sharing your excitement! ❤️ We're thrilled to have you with us and glad to hear you're already loving our services. If there's anything you need, don't hesitate to reach out. - BJ"
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Linh Pham

October 3, 2024

5  out of  5
rating by Linh Pham
"I have been a customer of B .J Adam ‘s State Farm for the last 5 years on both house and cars coverage. Very satisfied with the services from Ms Cierra , very friendly, courteous and professional , she would answer all my questions with a smile ."
We responded:
"Thank you for being a loyal customer for the past 5 years! We're thrilled to hear that Ciera has provided you with friendly, courteous, and professional service. It's wonderful to know she's been there to assist you with all your house and car coverage needs."
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Clint Reed

October 2, 2024

5  out of  5
rating by Clint Reed
"Sierra is very kind and professional. She went above and beyond to help insure our tiny home Cabin."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Sierra was able to go above and beyond to help insure your tiny home cabin. We’re always here to help with whatever you need. Welcome to the family! 🏡✨"
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Brandy Toler

October 2, 2024

5  out of  5
rating by Brandy Toler
"Everyone I have dealt with has been a very nice and helpful. They have went above and beyind to get me the best rates, discounts, and customer service is top notch."
We responded:
"We're so glad to hear that our team has provided you with top-notch service and helped you find the better rates and discounts. It’s our goal to always go above and beyond for our customers, and we're happy to have met your expectations! 😊"
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debra mcgarry

September 19, 2024

5  out of  5
rating by debra mcgarry
"A definite pleasure talking with Alysha. She helped me more than I can say. She certainly made my day."
We responded:
" We're thrilled to hear that Alysha was able to make your day and provide the help you needed. It's always a pleasure to assist our customers, and we'll be sure to share your feedback with her. If you ever need anything else, don’t hesitate to reach out. We're here to help! Thank you!"
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Lagrant Greer

September 16, 2024

5  out of  5
rating by Lagrant Greer
"It's a young lady there name Kimberly. She helps me with all my state farm needs."
We responded:
"Lagrant, thank you for the wonderful review! Yes Kimberly is a great asset to our team and strives to provide excellent customer service to all of our insurance customers. "
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Wayne Rhodes

September 12, 2024

5  out of  5
rating by Wayne Rhodes
"Excellent service. In particular, I’ve been working with Kim Gill for years and she has been fantastic. Often times, catching things before I knew they were going to become an issue."
We responded:
"Thank you so much for your feedback! We're delighted to hear that you've had such a positive experience working with Kim over the years. Her attention to detail and proactive approach is something we truly value. We're glad she's been able to help you stay ahead of any potential issues. We appreciate you as a customer and we are here to assist with all of your insurance needs. "
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Lauren Dempsey

September 12, 2024

5  out of  5
rating by Lauren Dempsey
"I recommend BJ Adam’s State Farm! I was not pleased with my previous insurance, I was curious about State Farm because I have always heard good things about them. I got in touch with Ciera, she answered all my questions and explained everything so well! She was able to get me auto & life insurance with a better coverage than my previous auto insurance had, at the SAME price i was paying before. Ask for Ciera for the best deals!!"
We responded:
"Thank you so much for your recommendation and for sharing your experience! We're thrilled to hear that Ciera was able to provide you with better coverage at the same price and that she made the process clear and easy for you. It's always our goal to offer the greatest possible service, and we're glad we could meet your expectations. We'll be sure to pass your kind words along to Ciera! Welcome to the BJ Adams - State Farm family!"
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Joseph Tate

September 11, 2024

5  out of  5
rating by Joseph Tate
"I just want everyone out there to know BJ Adam's a state farm agent has the very best insurance rates around, they're employees are very kind and work hard for they're customers..One of they're employee Kimberly Gill has done a great job helping me since I started using state farm."
We responded:
"Joseph, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you’re happy with our insurance rates and the service you've received. Kimberly Gill is an incredible part of our team, and we’re glad she’s been able to help. Your satisfaction is our top priority, and we’re always here to assist you. Welcome to the BJ Adams - State Farm® Insurance Agent family!"
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James 'Jim Bill' Keenan

September 11, 2024

5  out of  5
rating by James 'Jim Bill' Keenan
"My experiences with BJ Adams, Agent, State Farm, here in Fayetteville, WV, has been extraordinary! His ‘number one’ assistant, Kim, has, for many years, been outstanding in every respect; she has always assisted me when needed with the very pleasant demeanor and cheer!! I could never ask for more from my folks at State Farm!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that your experiences with BJ Adams and our team, especially Kim, have been extraordinary. Kim truly goes above and beyond to assist our customers, and it's great to know her cheerful and pleasant demeanor has made a lasting impression. We're grateful for your trust in us and are always here to help whenever you need!"
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Antoinette Rumley

September 11, 2024

5  out of  5
rating by Antoinette Rumley
"Great friendly service. Gave me a chance when others turned me down."
We responded:
"Wow! Antoinette, thank you for the wonderful review. We strive to provide excellent service to all of our customers when it comes to their insurance! "
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Ricardo Roa

September 11, 2024

5  out of  5
rating by Ricardo Roa
"Excellent prompt care."
We responded:
"Wonderful review! Thank you Ricardo. We are here for you when you it comes to all of your insurance! "
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Lisa Coen

September 11, 2024

5  out of  5
rating by Lisa Coen
"I love having agent Bj Adams as state farm agent. Kim is awesome she is always able to answer any question that I have and is able to help me. I recommend seeing Kim if you visit them"
We responded:
"Lisa, we love to hear your feedback and that Kim was so helpful in answering all of your insurance questions. We are here for you and strive to provide excellent care when it comes to your insurance."
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Sonya Parham

September 5, 2024

5  out of  5
rating by Sonya Parham
"Ms. Kimberly Gill made my transition to State Farm GREAT and most importantly INEXPENSIVE saving me more than half off my new policy!!! She was very helpful with explaining the products State Farm had to offer."
We responded:
"Thank you for the fantastic feedback! We’re delighted to hear that Ms. Kimberly Gill made your transition to Bj -State Farm® Insurance Agent smooth and cost-effective. It’s great to know that you saved significantly on your new policy and found her explanations of our products helpful. If you have any more questions or need further assistance, feel free to reach out. Thanks again for sharing your positive experience!"
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Rudy Burgan

September 5, 2024

5  out of  5
rating by Rudy Burgan
"She was very pleasant and professional as well as kind and polite"
We responded:
"Rudy thank you for the kind review! We strive to provide excellent service when it comes to your insurance needs! "
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Rose H

August 29, 2024

5  out of  5
rating by Rose H
"Very informative"
We responded:
"Rose thank you for the kind review! We are here to answer all of your insurance questions!"
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Stephanie Helton

August 27, 2024

5  out of  5
rating by Stephanie Helton
"Alysha through state farm is AMAZING.. 10 out of 10 highly recommend."
We responded:
"Stephanie thank you for your amazing review and we appreciate the recommendation. We strive to provide excellent customer service when it comes to you insurance."
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Chuck South

August 27, 2024

5  out of  5
rating by Chuck South
"Very gracious and helpful. I will continue my insurance with this company."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your continued trust and satisfaction mean the world to us. If there's ever anything more we can do to assist you, please don't hesitate to reach out. We're here for you!"
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Michael Rozario

August 23, 2024

5  out of  5
rating by Michael Rozario
"I’m very pleased at the way Ciara has handled the entire enrollment process. She is very supportive and professional in helping with the new transition."
We responded:
"Thank you so much for your kind words! We are thrilled to hear that Ciara made your enrollment process smooth and supportive. Her professionalism and dedication to assisting our customers are truly commendable. We appreciate your trust in our team and look forward to continuing to serve you. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, BJ Adams - State Farm Agent"
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Jeanette Castle

August 22, 2024

5  out of  5
rating by Jeanette Castle
"I've been buying auto insurance for 45 years. I've talked to a lot of agents. Cierra at State Farm in Fayetteville knows her job well. She paid attention to what I asked of her. I got the coverage I needed at a third of the cost of Nationwide. She was very polite and friendly. So rare these days. I really appreciate anyone who does their job well and is polite, too. Thanks Cierra and State Farm"
We responded:
"Thank you for sharing your experience! With 45 years of purchasing auto insurance, your feedback means a lot to us. We’re thrilled to hear that Cierra at our Fayetteville office provided you with the coverage you needed at a fraction of the cost compared to Nationwide. Her attention to detail, politeness, and friendliness are qualities we value highly at BJ Adams Agency. It’s wonderful to know she made a positive impact on your experience. If you ever need further assistance, please don’t hesitate to reach out. We appreciate your trust in Cierra and State Farm!"
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Emmanuel Columbres

August 22, 2024

5  out of  5
rating by Emmanuel Columbres
"Cierra was very helpful when I signed up for an auto and renters insurance from State Farm. She's very nice and professional. Keep up the good work and all the best to your entire team. Thanks."
We responded:
"Thank you for your kind words! We’re delighted to hear that Cierra provided you with helpful and professional service when signing up for your auto and renters insurance. At BJ Adams Agency, we strive to ensure a smooth and positive experience for our customers, and it’s great to know that Cierra exceeded your expectations. We’ll be sure to pass along your well wishes to the entire team. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing us, and we look forward to continuing to serve you!"
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Josh Tate

August 21, 2024

5  out of  5
rating by Josh Tate
"Awesome friendly attitudes with friendly rates. In a class by themselves."
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed our friendly service and competitive rates. At BJ Adams -State Farm® Insurance Agent, we strive to provide a top-notch experience that stands out, and it’s great to know we’ve achieved that. If you ever need further assistance with your insurance needs, don’t hesitate to reach out. We appreciate your support and look forward to continuing to serve you!"