State Farm® Insurance Agent BJ Adams

"I have yet to receive policy or card showing I have insurance and believe illegal to drive with no way to prove insurance so not driving my car. Very inconvenient for me. Please send paper work. I am not computer literate about apts and downloading and asked that it be mailed to me. If mailed please excuse this message."

"This group is very professional and priced more competitively than most! They are always very quick at getting a quote and making any changes necessary to my policy. A special thanks to Cierra who is very courteous and the fastest I've experienced at getting me the answers I'm looking for. I absolutely would recommend them to anyone wanting to save money on their insurance needs! Two thumbs up! Thanks!"

"I didn't think my quote request had gone through on Credit Karma but the next day I recieved a text from Cierra Monroe for $150 less/month and EXACTLY the same coverage. Since that first contact, she has been very patient and guided me through a few issues. You can tell she is very knowledgeable in the industry and really enjoys helping people. After we finalized the deal, she discovered that I was getting yet another discount! As a single father of 4, I can't express how much of a difference $150 will make to me and my boys every month."

"Kimberly Gill was super helpful and helped me navigate best coverage/rate for bundling my renters insurance and auto. She saved me money! She was also very knowledgeable and took her time to make sure I understood everything. She is amazing!! I highly recommend this office for all your insurance needs. Just ask for Kim, and expect excellence."

"I can’t say enough great things about this State Farm office and our experience with Kim Gill. Not only did she save us soooooo much money but she introduced us to other insurance options we didn’t know we needed, but totally benefited us and our family. Professional, helpful, knowledgeable and just nice! 5-star experience all around."

"I have been a loyal customer for almost twenty years. The customer service is always fast, courteous, and consistent. During those years we have been lucky to have three three of the finest agents in the business. The consistency and continuity of the very personal customer service and communication has been provided by the extremely competent office manager Kimberly Gill. She has been instrumental in helping me navigate through the changes in my life, and the ever changing insurance needs, as they presented themselves. From home, auto, rental, and recreational needs...she delivered services needed to keep me up to date, and covered. I highly recommend this office for all your insurance needs. Just ask for Kim, and expect excellence."

"(Translated by Google) I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! (Original) I have home and car policies and when I have had to make a claim the service has been excellent. Last December I lost my home in a fire. The insurance response was immediate. I have received excellent professional service from Cierra. Very thankful!! Tengo polizas de casa y auto y cuando he tenido que hacer una reclamación el servicio ha sido excelente. En diciembre pasado perdi mi hogar en un incendio. La respuesta del seguro fue inmediata. He recibido un excelente servicio profecional de parte de Cierra. Muy agradecido!!"

"I’ve been insured my automobiles with Nationwide more than 20+ years, Geico 10+ and finally got to drop them due to premium increased without having any ticket or accident. Talked to Cierra, she explained the same policy in detail, exact coverage for much less ,made more sense and I’m happy to have State Farm as my auto insurance.Will talk to Cierra again to have my Home owner insurance move over very soon . Thanks Cierra for the job well done."

"I opened a new home policy for a second home in Fayetteville. We discussed the usage of the house - something that would be used a few days a month, and utilized my primary residence (in a different state) as the mailing address. The agent recommended that I could benefit from a multi line discount if I also get an auto policy. The deal looked good on paper, so I started it. When I received the documents in the mail, I immediately realized the agent had assumed (incorrectly) that I would be garaging my auto at my second home. After a few email correspondences, she assured me that “it would be fine”, even when I shared experiences of friends having similar issues. Fast forward a few weeks later, I’m getting a letter from the DMV with a fine due to my lapse in home state insurance and BJ Adams Insurance agency is unable to make this right. What makes it more infuriating, they didn’t even offer a solution of opening a policy with a State Farm agent in my home state. My warning to you, be very clear in what you expect so that incorrect assumptions don’t end up costing you in the end. The insurance agent will do what is best for them, not a good neighbor."