State Farm® Insurance Agent BJ Adams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Logan Teague
January 11, 2025
"Due to my other review and the company responding to my review by mentioning my sensitive information, I decided to delete and repost my personal experience with the company. Communication is little to none. Unfortunately I went a little over a month with no communication regarding my policy despite sending countless phone calls, leaving voicemails and texts with no response. Via fb message, They stated my address was incorrect, however it was updated twice via phone and the rep had even spelled it back to me. Plus. I have even received mail from them in the summer regarding adding things to my policy and even had a rep come out in March to do a claim due to a flood. So my address on the website was indeed correct. Hopefully you have a better experience than me. God bless!"
melinda franklin
December 11, 2024
"Kim is a wonderful lady who helped out with all my needs. She knows her job and does it very well. Thank you Kim."
"Thank you for your thoughtful review! We're so glad to hear that Kim was able to assist you with all your needs. Her expertise and dedication are truly appreciated, and we’re lucky to have her on our team. We'll be sure to pass along your kind words—thank you again!"
Roxanne Walker
November 28, 2024
"London was helpful ! She helped me save on my Home , Auto & helped me finally get a life policy started! She took her time and was very friendly and kind. I highly recommend this office and to ask for London !"
"Thank you for sharing your wonderful experience! We're delighted to hear that London provided such excellent service, helping you save on your Home and Auto insurance while getting your life policy started. It's great to know she took the time to assist you with kindness and care. We truly appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else!"
Lagrant Greer
November 14, 2024
"It's a young lady there name Kimberly. She helps me with all my state farm needs."
"Lagrant, thank you for the wonderful review! Yes Kimberly is a great asset to our team and strives to provide excellent customer service to all of our insurance customers. "
Trevor Miley
November 8, 2024
"A lady named London helped me with insurance, she was nice and really helpful"
"Thank you for sharing your experience! We're delighted to hear that London was able to assist you with such kindness and helpfulness. We'll make sure she knows how much you appreciated her support!"
Mary Garcia
October 28, 2024
"Great people Great service"
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and service. Your satisfaction means the world to us, and we’re always here to help with your insurance needs. Please feel free to reach out anytime!"
Kelly Morton
October 18, 2024
"very helpful in getting everything I needed done quick and with no problems highly recommend!!!"
"Thank you so much for your kind review! We're thrilled to hear that you had a smooth and hassle-free experience. Your recommendation means a lot to us, and we're always here to help with anything you need. Thanks again for choosing us!"
Gary Ellison
October 16, 2024
"Very friendly service from Cierra. She answered all my questions and made me feel like I actually mattered to her and the company. Highly recommend using this agency for any insurance needs!!!"
"Thank you for the wonderful review! We're so glad to hear that Cierra provided you with such friendly and attentive service. We always strive to make our customers feel valued, and it's great to know that we succeeded. Your recommendation means a lot to us, and we’re here whenever you need us for any of your insurance needs!"
Sherri Cummings
October 15, 2024
"Very polite n helpful"
"Sherri, thank you for the very kind review! We are always here to help when it comes to your insurance! "
As As
October 11, 2024
"Very kind very helpful"
"Thank you for your kind words! We're so glad to hear you had a helpful and positive experience. We're always here if you need anything!"
Bree Theriot
October 8, 2024
"London set us up and she is AMAZING. When I’m telling you I hate insurance stuff and the people in it, it’s not joke. But when I gave London at State Farm a chance, my life changed for the better. If you’re looking to change insurance or even start, I highly recommend you see London. And if you don’t I know you’ll be regretting it every single day of your life. Don’t add another regret into your every day thinking, just go!"
"Thank you for sharing your experience! We're thrilled to hear that London made such a positive impact and changed your perspective on insurance. Her dedication truly shines through! If anyone's looking to switch or start insurance, London is clearly the one to go to. 😊"
Talibah Nowell
October 4, 2024
"Finally able to get services with them… and I love ❤️ them already"
"Thank you so much for sharing your excitement! ❤️ We're thrilled to have you with us and glad to hear you're already loving our services. If there's anything you need, don't hesitate to reach out. - BJ"
Linh Pham
October 3, 2024
"I have been a customer of B .J Adam ‘s State Farm for the last 5 years on both house and cars coverage. Very satisfied with the services from Ms Cierra , very friendly, courteous and professional , she would answer all my questions with a smile ."
"Thank you for being a loyal customer for the past 5 years! We're thrilled to hear that Ciera has provided you with friendly, courteous, and professional service. It's wonderful to know she's been there to assist you with all your house and car coverage needs."
Clint Reed
October 2, 2024
"Sierra is very kind and professional. She went above and beyond to help insure our tiny home Cabin."
"Thank you so much for your kind words! We’re thrilled to hear that Sierra was able to go above and beyond to help insure your tiny home cabin. We’re always here to help with whatever you need. Welcome to the family! 🏡✨"
Brandy Toler
October 2, 2024
"Everyone I have dealt with has been a very nice and helpful. They have went above and beyind to get me the best rates, discounts, and customer service is top notch."
"We're so glad to hear that our team has provided you with top-notch service and helped you find the better rates and discounts. It’s our goal to always go above and beyond for our customers, and we're happy to have met your expectations! 😊"
debra mcgarry
September 19, 2024
"A definite pleasure talking with Alysha. She helped me more than I can say. She certainly made my day."
" We're thrilled to hear that Alysha was able to make your day and provide the help you needed. It's always a pleasure to assist our customers, and we'll be sure to share your feedback with her. If you ever need anything else, don’t hesitate to reach out. We're here to help! Thank you!"
Wayne Rhodes
September 12, 2024
"Excellent service. In particular, I’ve been working with Kim Gill for years and she has been fantastic. Often times, catching things before I knew they were going to become an issue."
"Thank you so much for your feedback! We're delighted to hear that you've had such a positive experience working with Kim over the years. Her attention to detail and proactive approach is something we truly value. We're glad she's been able to help you stay ahead of any potential issues. We appreciate you as a customer and we are here to assist with all of your insurance needs. "
Lauren Dempsey
September 12, 2024
"I recommend BJ Adam’s State Farm! I was not pleased with my previous insurance, I was curious about State Farm because I have always heard good things about them. I got in touch with Ciera, she answered all my questions and explained everything so well! She was able to get me auto & life insurance with a better coverage than my previous auto insurance had, at the SAME price i was paying before. Ask for Ciera for the best deals!!"
"Thank you so much for your recommendation and for sharing your experience! We're thrilled to hear that Ciera was able to provide you with better coverage at the same price and that she made the process clear and easy for you. It's always our goal to offer the greatest possible service, and we're glad we could meet your expectations. We'll be sure to pass your kind words along to Ciera! Welcome to the BJ Adams - State Farm family!"
Joseph Tate
September 11, 2024
"I just want everyone out there to know BJ Adam's a state farm agent has the very best insurance rates around, they're employees are very kind and work hard for they're customers..One of they're employee Kimberly Gill has done a great job helping me since I started using state farm."
"Joseph, thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you’re happy with our insurance rates and the service you've received. Kimberly Gill is an incredible part of our team, and we’re glad she’s been able to help. Your satisfaction is our top priority, and we’re always here to assist you. Welcome to the BJ Adams - State Farm® Insurance Agent family!"
James 'Jim Bill' Keenan
September 11, 2024
"My experiences with BJ Adams, Agent, State Farm, here in Fayetteville, WV, has been extraordinary! His ‘number one’ assistant, Kim, has, for many years, been outstanding in every respect; she has always assisted me when needed with the very pleasant demeanor and cheer!! I could never ask for more from my folks at State Farm!!"
"Thank you so much for your wonderful feedback! We're thrilled to hear that your experiences with BJ Adams and our team, especially Kim, have been extraordinary. Kim truly goes above and beyond to assist our customers, and it's great to know her cheerful and pleasant demeanor has made a lasting impression. We're grateful for your trust in us and are always here to help whenever you need!"
Antoinette Rumley
September 11, 2024
"Great friendly service. Gave me a chance when others turned me down."
"Wow! Antoinette, thank you for the wonderful review. We strive to provide excellent service to all of our customers when it comes to their insurance! "
Ricardo Roa
September 11, 2024
"Excellent prompt care."
"Wonderful review! Thank you Ricardo. We are here for you when you it comes to all of your insurance! "
Lisa Coen
September 11, 2024
"I love having agent Bj Adams as state farm agent. Kim is awesome she is always able to answer any question that I have and is able to help me. I recommend seeing Kim if you visit them"
"Lisa, we love to hear your feedback and that Kim was so helpful in answering all of your insurance questions. We are here for you and strive to provide excellent care when it comes to your insurance."
Sonya Parham
September 5, 2024
"Ms. Kimberly Gill made my transition to State Farm GREAT and most importantly INEXPENSIVE saving me more than half off my new policy!!! She was very helpful with explaining the products State Farm had to offer."
"Thank you for the fantastic feedback! We’re delighted to hear that Ms. Kimberly Gill made your transition to Bj -State Farm® Insurance Agent smooth and cost-effective. It’s great to know that you saved significantly on your new policy and found her explanations of our products helpful. If you have any more questions or need further assistance, feel free to reach out. Thanks again for sharing your positive experience!"
Rudy Burgan
September 5, 2024
"She was very pleasant and professional as well as kind and polite"
"Rudy thank you for the kind review! We strive to provide excellent service when it comes to your insurance needs! "